Terms and Conditions

Welcome to Little Huggins (“we”, “our”, or “us”). By accessing or using our website and placing an order for products from our site, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making a purchase.


1. General Information
1.1 These Terms and Conditions apply to all purchases made on Little Huggins website.
1.2 By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms and Conditions.


2. Handmade Products
2.1 Our products are handmade with great care and attention to detail.
2.2 Every effort is made to ensure that our products are of the highest quality and meet our customers’ expectations.
2.3 As each product is handmade and made to order, slight variations in colour, shape, or design may occur.

3. Orders and Payments
3.1 By placing an order, you confirm that all the information you provide is accurate, and you agree to pay for the products ordered, including any applicable taxes or shipping fees.
3.2 Orders are processed once payment has been successfully received.


4. No Returns or Exchanges
4.1 Due to the nature of our products being handmade and made to order, we do not accept returns or offer exchanges.
4.2 We encourage customers to carefully review their order and the product details before completing the purchase.


5. Cancellations
5.1 If you wish to cancel your order, you must do so within 12 hours of placing the order, as we may begin processing and making your item right away.


6. Shipping and Delivery
6.1 We aim to ship your order as promptly as possible, but delivery times may vary based on the complexity and customisation of your handmade product.
6.2 Delivery times are estimates and are not guaranteed.


7. Product Availability
7.1 Our products are handmade in limited quantities. In the unlikely event that your order cannot be fulfilled, we will contact you to offer alternatives or a full refund.


8. Liability
8.1 We take every care in producing our products; however, we are not responsible for any misuse of the products or any issues that arise once the products have been delivered.


9. Care Information
9.1 Each product comes with a wash care label, which provides guidelines for maintaining its quality.
9.2 We recommend following these wash care guidelines carefully or handwashing the item to ensure its longevity.
9.3 Please note that fabric composition is outlined in the product description. If you have any concerns related to allergies or sensitivities to specific fabrics, we advise reviewing this information before purchasing. Should you require further details, please feel free to contact us, and we will be happy to assist.


10. Intellectual Property
10.1 All content, designs, logos, and other materials found on this website are the property of Little Huggins and may not be used without permission.


11. Changes to Terms and Conditions
11.1 We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly.


12. Contact Information
12.1 If you have any questions about these Terms and Conditions, please contact us at Karen@LittleHuggins.com or fill in the form on the “Contact us” page on the website.

By placing an order, you acknowledge and agree that you have read, understood, and accept these Terms and Conditions. Thank you for supporting handmade craftsmanship!



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